Virtual Office Guide
What Is A Virtual Office, What Is Included And How To Choose One
How virtual offices work day to day, what each plan includes, how they compare with a PO box or coworking desk, and what to check before you choose one. At Main Office you can sign up online and pay a simple monthly fee.
★★★★★ Rated 4.7 from 50 Google reviewsThe Short Answer
A virtual office is a business street address plus services such as mail handling and reception, without a desk you use every day. At Main Office, 41-51 Wentworth Avenue, Pagewood NSW 2035, virtual office plans run from $55 to $220 a month excluding GST, with coworking days, printing and meeting room discounts on the higher plans.
What Is A Virtual Office?
A virtual office gives your business a professional street address and a team to look after it, without paying for an office you sit in every day.
You use the address on your website, invoices, email signature and business cards. Mail sent there is received at reception, and you collect it or have it forwarded. When you need to meet a client, you book a meeting room or a desk at the same address.
- Keep your home address off your website and invoices.
- Look established with a real business address.
- Have someone receive your mail every business day.
- Have a place to meet clients when you need it.
How Does A Virtual Office Work Day To Day?
Day to day, a virtual office runs in the background: your address does the work, reception looks after your mail and you only come in when you need to.
Use The Address
Put it on your website, invoices, email signature and business cards.
Mail Arrives At Reception
Main Office reception receives your mail, holds it securely and lets you know it has arrived. Reception is open Monday to Friday, 8:30am to 5pm.
Collect It Or Have It Forwarded
On Basic and Business you collect your mail in Reception Hours. On Premium, Main Office forwards it weekly, with postage included for small items. Mail is scanned only with the addressee's written approval.
Come In When You Need To
Book a meeting room by the hour, or use the coworking days included in Business and Premium. Virtual office clients do not hold an access pass, so visits are during Reception Hours or on a booked coworking day.
Before You Sign Up
How Your Mail Is Handled
Reception receives your mail and notifies you. You collect it in Reception Hours, Monday to Friday 8:30am to 5pm, or on Premium it is forwarded weekly with postage included for small items. Mail is scanned only with your written approval, and we need 100 points of ID and proof of your ABN before we can accept mail for you. Parcels or registered mail? Ask us and we will explain exactly how it works.
Ask Main Office- How will I know when mail has arrived?
- When can I collect it?
- How often is mail forwarded, and who pays postage?
- What happens to parcels?
- How is registered mail, ASIC and ATO mail handled?
What You Can Use A Virtual Office Address For
A Main Office virtual office gives you a real street address at 41-51 Wentworth Avenue, Pagewood NSW 2035, ready to use across your business from day one.
Included
Registered Office
Use the Main Office address as your company's registered office. ASIC requires a street address, not a PO box, with the occupier's written consent, so just ask us when you sign up.
Included
Business Address
Put a professional Sydney address on your website, invoices, email signature, business cards and client correspondence.
Included
Google Business Profile
Use your Main Office address on your Google Business Profile so local customers can find you. Ask us and we will help you set it up.
Registered office rules from ASIC, checked September 2026. General information only.
Basic, Business Or Premium: Which Suits How You Work?
Choose by how often you need to be here, not by the longest list of extras. Sign up online and pay a simple monthly fee.
Basic
$55 / month + GST
For businesses that never need to come in. You want a professional address and someone to receive your mail.
- Business and registered office address (1 entity)
- Secure mail handling and collection in Reception Hours
- Reception services
Business
$150 / month + GST
For a desk or client meeting once or twice a month. The address and mail handling, plus room to work and meet.
- Everything in Basic
- 2 coworking days a month
- 40 pages of printing a month
- 50% off the 8-person meeting room
Premium
$220 / month + GST
For when your mail must come to you, or you visit most weeks. The most time here and the biggest discounts.
- Weekly mail forwarding (postage included for small items)
- 5 coworking days a month
- 80 pages of printing a month
- 50% off meeting rooms, daily desk and daily private office
Meeting clients about twice a month? The Business plan covers 2 coworking days and halves the cost of the 8-person meeting room. Meeting rooms are booked by the hour, so you only pay for the time you use. All plans are month to month with 30 days' notice and no deposit.
What Is Included In A Virtual Office: Basic vs Business vs Premium
How much does a virtual office cost? At Main Office, from $55 to $220 a month excluding GST. Most providers follow the same ladder: an address and mail first, then desk days and printing, then mail forwarding and bigger discounts.
| Inclusion | Basic$55 | Business$150 | Premium$220 |
|---|---|---|---|
| Business and registered office address | Included | Included | Included |
| Secure mail handling | Collect | Collect | Forwarded |
| Mail forwarding | - | - | Weekly |
| Reception services | Included | Included | Included |
| Coworking days a month | - | 2 days | 5 days |
| Printing a month | - | 40 pages | 80 pages |
| Meeting room discount | - | 50% off the 8-person room | 50% off meeting rooms |
| Daily desk and daily private office discount | - | - | 50% off |
| Per month, exc GST | $55 | $150 | $220 |
| Per month, inc GST | $60.50 | $165 | $242 |
| Sign up online | Basic → | Business → | Premium → |
Plans are also known as Bronze, Silver and Gold. Prices are per month and exclude GST unless stated. No deposit; 30 days' notice. See the full details on the Main Office virtual office page.
Virtual Office vs PO Box vs Coworking Space: Which Do You Need?
A PO box gives you a postal address, a virtual office gives you a staffed street address, and a coworking desk gives you somewhere to work. A virtual mailbox handles post, often from an address you can never visit, and a registered agent is an ASIC term: their address is recorded as your company's contact address and may also be used as its registered office.
| Option | Street address | Mail handling | Place to work or meet | Registered office |
|---|---|---|---|---|
| PO box | No, postal only | You collect from the post office | No | No, ASIC does not accept a PO box |
| Virtual mailbox | Varies by provider | Received for you, often scanned or forwarded | Usually no | Only a street address, with written consent |
| Registered agent | The agent's address | Recorded as your contact address | No | Can be, per ASIC |
| Virtual office | Staffed | Collection or forwarding | Meeting rooms and desks to book | With the occupier's written consent |
| Coworking desk | Yes | Ask the provider | A desk to work | With the occupier's written consent |
Registered office rules from ASIC company addresses, checked September 2026. General information only.
At Main Office you can start with a virtual office from $55 a month, book a desk for a day from $40 and move into a private office from $640 a month, all excluding GST, without ever changing your address. See every price on the Main Office prices page.
How To Choose The Best Virtual Office In Sydney: 6 Checks
The best virtual office is the one that still works when you need more than an address. Run every provider through these six checks.
A Real, Staffed Street Address
Not a PO box or a mailbox dressed up as a suite.
Secure Mail Handling
Clear options to collect your mail or have it forwarded.
Clear Answers On Company Records
If you want the address as your registered office, ask whether the occupier will give written consent.
Rooms And Desks At The Same Address
Somewhere to meet clients and work, like the Main Office meeting rooms from $80 an hour.
Reception During Business Hours
At Main Office, Monday to Friday, 8:30am to 5pm.
A Clear Monthly Price
With GST stated, so you can compare plans fairly.
Red Flags When Choosing A Virtual Office Provider
If you see any of these, ask more questions before you sign up.
- A "suite" that is really a mailbox.
- Prices without GST stated.
- No staffed reception and no meeting rooms to meet clients.
Why Are Virtual Offices So Cheap?
The cheapest plans are usually an address and mail handling only, with no desk or room set aside for you. That suits some businesses, but check what it costs when you need a desk, a meeting room or your mail forwarded, because that is where plans really differ.
Is A Virtual Office Worth It For Your Small Business?
A virtual office is worth it if you need a professional address and someone to handle your mail, but not a desk every day.
- It suits home-based sole traders, freelancers, startups and interstate businesses that want a Sydney address.
- Working away from home most days? Try coworking.
- Need your own lockable room? See private offices.
Main Office sits next to Westfield Eastgardens in Sydney's Eastern Suburbs, minutes from the CBD and Sydney Airport, with more than 50 parking spaces. When a client visits, they arrive at a staffed reception, not a mailbox.
How To Get A Virtual Office In 3 Steps
Choose Your Plan
Basic, Business or Premium.
Sign Up Online
In the Booking Portal, with a simple monthly fee. We need your company name, ABN and 100 points of ID before we can accept mail for you.
Update Your Records
Once your ID and ABN are verified, usually the same business day, update your website, invoices, email signature and business cards.
Enquire About A Virtual Office
Tell us what your business needs and we will help you choose the right option, and answer any questions about mail, meeting rooms or your address. Ready now? Sign up online.
- 41-51 Wentworth Avenue, Pagewood NSW 2035
- 1800 841 548
- Reception Monday to Friday, 8:30am to 5pm
Virtual Office Enquiry
Virtual Office FAQs
What is a virtual office?
A virtual office is a business street address plus services such as mail handling and reception, without a desk you use every day. Main Office virtual offices at 41-51 Wentworth Avenue, Pagewood NSW 2035 run from $55 to $220 a month excluding GST, with coworking days, printing and meeting room discounts on the higher plans.
How does mail forwarding work with a virtual office?
Mail sent to your virtual office address is received at reception, held securely and you are notified. On the Main Office Basic and Business plans you collect it from reception, which is open Monday to Friday, 8:30am to 5pm. On the Premium plan, $220 a month excluding GST, Main Office forwards your mail weekly, with postage included for small items. Mail is scanned only with the addressee's written approval. Ask us how parcels and registered mail are handled.
Which virtual office suits a sole trader?
Most sole traders who work from home and rarely meet clients suit the Main Office Basic plan at $55 a month excluding GST: a business address, secure mail handling and reception. If you need a desk or a client meeting once or twice a month, the Business plan adds 2 coworking days and 50% off the 8-person meeting room.
How do I sign up for a virtual office?
You can sign up for a Main Office virtual office online in the Booking Portal and pay a simple monthly fee. Choose Basic at $55, Business at $150 or Premium at $220 a month excluding GST. We need your company name, ABN and 100 points of ID before we can accept mail, then you update your website, invoices and business cards with 41-51 Wentworth Avenue, Pagewood NSW 2035. Plans are month to month with 30 days' notice and no deposit.
Is a virtual office legal in Australia?
Yes. Virtual offices are legal in Australia and widely used by sole traders, startups and growing businesses. ASIC allows a company's registered office to be at premises it does not occupy if the occupier consents in writing. Ask Main Office about using 41-51 Wentworth Avenue, Pagewood NSW 2035 for your business before you sign up.
Can clients visit me at a virtual office?
Yes. When a client visits your Main Office virtual office, they arrive at a staffed reception at 41-51 Wentworth Avenue, Pagewood, open Monday to Friday, 8:30am to 5pm. You can book meeting rooms from $80 an hour, with 50% off the 8-person room on Business and 50% off meeting rooms on Premium. Virtual office clients do not hold an access pass, so you visit during Reception Hours or on a booked coworking day.
Why are virtual offices so cheap?
Virtual offices are cheap because the most basic plans are only an address and mail handling, with no desk or room set aside for you. At Main Office, the Basic plan is $55 a month excluding GST. Check what desk days, meeting rooms and mail forwarding cost before you choose, because that is where plans differ.
Do virtual offices include GST?
Main Office virtual office prices exclude GST, which is 10% in Australia. Basic is $55 a month excluding GST ($60.50 including GST), Business is $150 ($165 including GST) and Premium is $220 ($242 including GST). Always check whether a provider's advertised price includes GST before you compare plans.
